Recent Why SERVPRO Posts

How Can Damaged Documents Be Restored?

3/19/2019 (Permalink)

Why SERVPRO How Can Damaged Documents Be Restored? SERVPRO has the expertise and equipment to restore documents

Three Professional Document Restoration Methods

Commercial property owners with water-damaged documents should rely on a full-service damage mitigation and restoration firm in West Mount Vernon, NY. SERVPRO specialists have the expertise and equipment to restore documents and other delicate contents and materials. Find out more about three professional document restoration methods.

1. Dry the Documents

Extracting excess moisture is the first priority for restoring documents. Different measures may be necessary depending on whether documents have been exposed to water originating from a pipe burst, leak, flood or storm. Documents may be blotted and air dried in an area with low humidity levels. A dehumidifier can draw moisture out of paper and prevent mold growth. Document drying experts may also perform vacuum freeze-drying to vaporize moisture.

2. Remove Dirt and Debris

Document restoration professionals may remove debris from damaged documents using specialized equipment. Delicate vacuum attachments and other treatments can be used to clean these materials without causing further damage. Depending on the cause of damage, original documents may or may not be salvageable. It may be preferable to make a copy or obtain a new original.

3. Prevent Mold Growth

Mold growth starts when spores land on a surface that supplies moisture and nutriment. Cellulose in paper is a primary food source for fungus. For this reason, it is important to quickly dry documents. Documents that have been exposed to contaminated water may need to be copied or replaced in order to reduce mold risks.

These document restoration methods are necessary to eliminate moisture and debris and allow for a document to be restored or dried to the point where photocopying is possible. Experts will factor in the cause of water damage and the condition of materials to determine the best document drying methods. SERVPRO handles damage mitigation and provides specialized restoration services to lower costs and make it possible for claims to be processed more quickly.

What to Know About Water Categories

3/11/2019 (Permalink)

Why SERVPRO What to Know About Water Categories Water categories include: white, grey and black water

Types of Water Categories

If there's a chance you may face flooding in your local Fleetwood, NY, area, it's important to understand what counts as contaminated water. In many cases water is separated into three separate categories. The type of category the flood-damaged falls into may determine the clean-up processes used. These three categories include

1. White Water

Any clean source of water is considered to belong in the white category. This usually includes drinking water, or water from a supply line to a sink, appliance or shower. In most cases when flooding occurs with a white water source, clean up usually involves drying the area thoroughly and any general repairs.

2. Grey Water

Water in the grey category is usually considered to be a step above contaminated water. This water has been used for general purposes such as cleaning, but does not contain any biological components such as you might find in the sewer. When dealing with grey water you may want to wear appropriate safety gear to avoid skin irritation, but cleanup is fairly straightforward.

3. Black Water

In the event your home is flooded with black water it is best to contact water damage professional to perform any cleanup and sanitation needs. Because this type of water is considered to be contaminated, often from sewer material, appropriate safety and sanitation steps will need to be taken. Your local water restoration professional should have the tools and cleaners necessary to do the job.

When dealing with flood cleanup it's important to know whether the flood water falls into the black, grey or white water category. Anything in the black category is considered to be contaminated water and should be handled carefully. Grey water has been used but does not pose a danger. White water is often considered to have come from a clean source. If you have any question your local water damage professional may be able to help.

How a Top Restoration Company Helps You Through the Insurance Claims Process

2/18/2019 (Permalink)

Why SERVPRO How a Top Restoration Company Helps You Through the Insurance Claims Process Home damaged by a storm in Elmsmere, NY

Even moderate water damage at your Elmsmere, NY, home can result in costly repairs and restoration. This is why you have insurance. However, if you want the claims process to go quickly and smoothly, it’s important that you have the right storm restoration team on your side. The best companies are fast, helpful, and thorough. Not only does this give you peace of mind that they’ll do the job right, but it also means your insurance coverage will kick in more quickly.

Why the Right Restoration Team is Critical

When bad weather hits and you need storm response to help clean up water from your home, can’t you call just anyone? Your best bet is to call the most qualified, skilled company around. This gets the insurance process into high gear as well. The best restoration teams can do the following:

  • Respond to the job and complete it quickly.
  • Tackle floods of any size.
  • They have the knowledge and ability.
  • They have the equipment.

Fast, Efficient Response

When you’ve got flood damage at home, time is of the essence. The longer you wait to clean it up and restore the affected areas, the more extensive the problems will be, and the bigger hassle it will be to work with the insurance. The best flood restoration teams can arrive on scene in a speedy manner and will finish the work as scheduled.

No Size too Large

Storm restoration professionals have the experience you want on your side. The best companies have seen and done it all when it comes to cleaning up after floods and restoring home. Every crew member has received extensive training.

Skills and Tools

With the training and experience comes an impressive skill set. These companies know what it takes to handle your cleanup needs, which will then make it easier to initiate and complete the claims process. You won’t find the highly specialized cleanup equipment on your own either.

Fast storm restoration works hand in hand with a quick insurance claims process. Choose a highly regarded restoration company when you have a flood at home.

Bathtub Sewage Backup: Five Cleanup Steps

11/27/2018 (Permalink)

Why SERVPRO Bathtub Sewage Backup: Five Cleanup Steps Sewage water damage in Bronxville,NY

5 Steps to Handle a Drain Backup Situation

Nothing is quite as unpleasant or as frustrating as a sewer backup in your bathtub. You may feel helpless if this ever occurs, so prepare yourself in advance by learning about the following five steps you can take to handle a drain backup situation.

1. Turn off Power

If you think it is possible that flooding could cause electrical hazards, turn off power and stay away from the building. Take note that other systems could also pose safety risks if sewage floods your bathroom.

2. Leave Your Bathroom

Vacate the bathroom where the bathtub backup occurred and do not return until the issue is controlled and water damage restoration has taken place. Make sure to keep pets out of the room as well.

3. Turn Off Running Water

If you can, turn off the water at the source of the sewer backup. Do not flush toilets, as this could cause further flood-related issues.

4. Start Cleanup Process

If it seems safe to do so, start assessing the damage once the flood is controlled. Wet items can sit outside in the sun, and you can open windows to freshen the air indoors. If you notice significant mold, do not run your air conditioning unit, as the fungi could spread because of the air flow.

5. Call in Help

If there is a significant amount of contamination in your house or you notice a large amount of mold present, it may be time to seek professional help. This is also the case if the sewage issue is bigger than you thought it would be or dangers resulting from the flooding seem likely.

A sewer backup may not an event that any Bronxville, NY, homeowner wants to deal with, probably including yourself. However unpleasant such an emergency might be, it may be better to be prepared for an emergency than to end up in the situation with no clue about how to proceed. Remember to follow the tips above with caution, as you and your loved ones are more important than your home and belongings.

Taking Care of Electronics After a Fire

11/27/2018 (Permalink)

Why SERVPRO Taking Care of Electronics After a Fire Contact a professional company for cleaning up company devices after fire in Eastchester,NY

An electrical fire in Eastchester, NY, can as be devastating as any other type of fire. Especially to a business. It can leave you scrambling to finish restoration so everything can be put back into operation, and filing the claim with insurance can be a large task all on its own. Fortunately cleaning up any damaged electronics doesn’t have to be as much of a setback as many may think.

Types of Fire Damage to Electronics

There are a number of ways smoke can cause damage to your electronics making computer cleanup necessary.

  • The acidic nature of soot can cause electronic degradation over time if not correctly cleaned
  • Soot may leave behind a black film which can coat the electrical contacts used by circuit boards, and slow the machine or cause malfunctions
  • The black film left by soot may also cause insulation problems and lead to issues with overheating
  • Soot carries a magnetic charge which may lead to short circuits

Things You Can Do on Your Own

Trying to repair electronics after an electrical fire on your own could potentially lead to more damage. However, there are a few things you can do while you wait for a professional assessment. In many cases a computer memory or hard drive can be removed in order to transfer the data to an undamaged device. If your business keeps documents on a server, the IT professional can have any needed files downloaded.

Steps a Professional May Take

After you’ve removed the hard drives from the damaged computers, you can call a smoke damage restoration professional to access and repair the remaining parts of the electronics. Not only will a professional have the tools and resources necessary to repair the damaged devices, but repair often costs less than full replacement.

When cleaning up company devices after an electrical fire it’s important to contact a professional. While you can remove memory or hard drives and transfer the data, a professional will have the knowledge and tools needed to restore the electronics back to working condition.

The 3 Most Common Places To Find Mold

11/27/2018 (Permalink)

Why SERVPRO The 3 Most Common Places To Find Mold Black mold damage on a wall in Elmsmere,NY

Mold Growth In a Commercial Structure

Mold requires moisture and nutriment to grow. High humidity levels, leaks, or other sources of excessive moisture can result in a mold problem. Here are three common places for mold growth in a commercial structure.

1. Behind Walls

Water damage that results from any type of leak, whether caused by a pipe leak or burst or a leaky roof, can cause mold to start growing within cavity walls. Moisture can also come from condensation or a poorly sealed building envelope. Building owners, facilities managers, or occupants may notice a moldy odor without seeing signs of visible mold. Do not attempt to open the wall, as this may cause exposure to microbial volatile organic compounds, spores, or even mycotoxin.

2. In the Carpet

Carpets collect dirt, dust, and debris that provide an ample food source for mold. Flooding, leaks or spills can soak through the carpet to the carpet pad and underlayment. High humidity can also promote an environment that is prone to mold growth. Increase air flow, raise room temperature, or rely on dehumidifiers and fans to lower moisture levels. In the event of a flood or water damage, a wet vac can be used to extract water within the first 48 hours. If water stands for longer, discard the carpet.

3. Throughout the HVAC System

A number of HVAC components rely on moisture to provide cooling. Be sure to regularly inspect condensate pans, ductwork, and terminal units. Owners or managers may want to hire professionals or have the system modified with access doors so that it is easier for to check for mold.

Mold may also develop in any location where water is usually present, such as bathrooms or near a water heater. Building owners or facilities managers should contact a commercial mold remediation company as soon as they suspect mold growth is occurring in structures in Elmsmere,NY.