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Fire & Water - Cleanup & Restoration

Do's & Don'ts in Fire Emergency in an Eastchester home or business 10709

4/28/2016 (Permalink)

We serve Easchester, Scarsdale, Bronxville, Tuckahoe & Fleetwood/Mount Vernon property owners after small or "Large Loss" fires & Restore vs. Replace!

We understand the stress & trauma after a fire affects your home or business in Eastchester, NY 10709

One of our great employees had a smoked ham for Easter one year, unexpectedly.  That's after Mom left her oven mitt in the gas oven after basting the dinner.  Needless to say, the gas stove caught the fabric on fire and smoke went everywhere.  They saved the meal and their ham tasted "smoked" and "was the best they'd had in years."

That's a happy ending, but we have had tragedies, like my family's barn on our horse farm, after  it burned down with generations of Model A and Model Ts inside.  We got the puppies and doggie mama out in time!

Then, there are beloved pets that do not make it out of the fire and survive, and there we are, crying with our clients for their lost, furry loved ones.

Fires are never pretty and we always hope that no one is hurt.  But, who are you going to call, "Ghost Busters??"  After dialing 911 and once your local fire department saves your structure, we hope, who can help get your life and belongings back?  We can often save flooring, carpets and rugs, even textiles -- like your clothing in a closed closet and sentimental items -- wedding dresses, etc.

Once the Fire Department pulls out and the American Red Cross, our national partners, arrive to help and take anyone to a hotel or place to rest, who do you call?  


We are called Restoration companies because we are trained and certified for Fire & Water Cleanup after a fire and/or flood.  Remember that most fires are "water suppressed" by fire hoses, then within days, you may have mold growth and mildew.  Get help soon and don't wait for adjusters to fly in, as you can always assure your insurance company that you tool the right, timely steps  save your structure, as noted in most of our insurance policies.

Do's and Don'ts:

Here are some Do's and Don'ts until help arrives because it's natural to want to start cleaning a building and moving its contents after a fire.  

Timely action can be a big help, but incorrect or delayed actions can do more harm than good to your rugs, flooring and belongings.  Wait for us to help and clean correctly.  Call us directly at your local, 914- restoration company Westchester County.   This way, we can:

1) Board up the building and secure any open windows and doors!

2)  Start getting the water out and drying your structure (if the building department allows).  But, if you are waiting for a Claim number, or the local Fire Marshall and Building Department officials to clear your building, so we can enter, the cleanup is going to take time.

3) help begin the cleaning process, removing broken glass, soft materials and recovering sentimental belongings

-- that's after Eastchester's finest in the Fire Department saves your home, business and the roof.  Our teams handle commercial Large Loss fire damages as well as helping homeowners with more "minor" kitchen fires or in an attic!

What you can do until help arrives

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?  It's best to get outside, get some fresh air and wait for help!
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns, especially if you have a grease fire and slippery floors.
  • Only do activities that are safe for you to perform, then call 911 and get out.
  • Wet materials can be VERY heavy. Be careful, especially removing wet carpet.

***We dry flooring and carpet first for a day, then we remove the heavy carpets, rugs and materials safely, without any back or other injuries! Be safe!

It's our job as a Restoration company that serves our Westchester community, where we live and own a business, to provide all the help needed to make the fire damage

"Like it never even happened."  

We get you back to painted walls and floors and surfaces that are cleaner than before.

 Call for help and just be careful of space heaters and unattended candles, as we weather this cold start to Spring 2016.  Best of luck!

~ Hillary & all of us at SERVPRO of Scarsdale

Is it Spring yet??

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