Recent General Posts

Is Your Restoration Company for Fire & Water Cleanup or Mold Removal an IICRC firm?

6/15/2016 (Permalink)

When our crews roll up to your home or business that flooded or had a fire, you can rest assured that they are really trained & IICRC certifified.

Like many qualified restoration companies, our SERVPRO of Scarsdale / Mount Vernon is an IICRC firm – that’s the Institute of Inspection, Cleaning and Restoration Certification (IICRC). 

This organization was created in New York state originally and it is the national organization that sets our standards in the restoration industry.  They also provide training and certifications to restoration companies like our SERVPRO of Scarsdale / Mount Vernon, in the Fire & Water Cleanup business.   Also, only IICRC Certified Firms like ours have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force for decades, in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field:

Manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Scarsdale / Mount Vernon 

SERVPRO of Scarsdale / Mount Vernon helps business and homeowners from the White Plains line through Five Corners and down to the Mount Vernon / Bronx city borders & beyond.  We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage and flood event.

Our staff is background checked and are highly trained in property damage restoration, as an IICRC Certified Firm.  We believe in continuous training:  from our initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certifications, you can rest assured that our staff is equipped with the knowledge to restore your property.

Meet our whole SERVPRO of Scarsdale team:  

Here are all of our certifications and completed training data, in order to help you with your home or business.

Happy May Day Week ~ an official Spring start to our year

5/3/2016 (Permalink)

It's lovely & calm this Spring-ish weekend & so enjoyed having our Servpro friends over. It's May 4th tomorrow, so Forrest is quoted our fav Star Wars

This is to wish all of you a Happy May Day, as we truly see signs of last!

...if it was just not so cold and rainy!

But these April Showers are helping our May flowers that we planted Saturday.  The rain also helps us with the "Force" -- Forrest's goofy joke about:  

"May the Force be with you!"


We had a BBQ with lovely SERVPRO friends from near and far this Saturday and the weather was warm and wonderful, at least until sunset!

SERVPRO of Upper Cape Cod's Beth & Billy Russell joined us and stayed the night.  The Smiths came down from their SERVPRO of S.E. Dutchess, from upstate NY a bit; plus, Lucille & Roy Eterre, my Houlihan Lawrence realtor and star, joined us with her husband!  Had so much fun!

Doing a Sun Dance for next weekend, so we can get our shorts and flip flops out in NY State, for good!  

Enjoy...this rainy week and feel free to join in the sun dance!

~ Hillary

Puffback prevention from boilers needing maintenance Tuckahoe NY 10707

4/28/2016 (Permalink)

This is your "average Joe" boiler in Tuckahoe, NY. This is the new one, as we concluded a Puffback cleanup that took a week, as soot went everywhere.

Call your oil company and get your boiler maintained yearly, to prevent a puffback in Tuckahoe, NY 10707

A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout your home or business.  It can happen all at once, covering a whole home or business -- and every horizontal surface -- in grimy soot.  

Or, a puffback also can be the result of a boiler that leaks soot particles more gradually. Maintenance twice per year is the secret to preventing this issue!

If your home or business is affected by puffback, contact a certified restoration team, preferably a local company in your community, near Tuckahoe.  You don't want day workers or folks that no one knows on your property.  This is a tough clean up and can take days to remove all the soot particles after a puffback.  So, look for highly trained, background checked soot restoration techs for this work.  

It's always best to "shop local" in Eastchester/Tuckahoe are best when you have a sooty mess on every surface in your home and business.  This is essentially a fire cleanup, as if there was a burning room or oily kitchen fire and Tuckhoe's finest came to put the fire out.  

Companies that do restoration, like ours, have the training, the EPA regulated and other cleaning materials and the experience to quickly and efficiently get your property clean again.

Often, our guys and gals leave a home or business cleaner than it was before your puffback.  We have to touch and clean EVERYTHING, to make it "Like it never even happened."

First step, make sure that your boiler is maintained  yearly  -- usually for free -- by oil companies like Dale and Dennis at Besson Oil.  Now's the time with warmer days and cold nights.  That's because your boiler has been turning off and on a lot, during this odd and warm-ish winter.  

So, some older boilers or machines that have not been cleaned annually, may blow creosote and particulate all over.  Good luck and this is just a reminder to get the maintenance done, so you won't need me and Forrest and our teams later.  

Spring is on the way...yaaaayyy!