SERVPRO of Scarsdale / Mount Vernon Employee Photos

2016 Staff Photo

2016 Staff Photo

Here is our whole gang this January, including our Production staff in back, our Admin., Sarah, bottom left and Kathleen on the bottom right. Our new business manager, Bob Barton, has a picture on the way. Our SERVPRO of Scarsdale's... individual Production Manager, Office Manager photos to follow...

Forrest Sheperd

Forrest Sheperd

Our fearless leader, the President / CEO of SERVPRO of Scarsdale... Forrest leads all three divisions of our independently owned company: Operations, Production and supervises Marketing. He is off the truck, except during events like January frozen pipes and Super storm Sandy, with Kevin Barry, Hillary and our whole team! Before SERVPRO, Forrest was a Director of Geographic Information Systems for a large D.C. area firm, after helping map the Mojave Desert with the U.S. Army team at Fort Edwards and work as an Assistant Professor. He has a couple of degrees in biology, including work in Wildlife Management and an M.A. from Purdue in Indiana. The Science of Drying can use an actual scientist or two, perhaps!

Hillary Sheperd

Hillary Sheperd

One of the owners and SERVPRO of Scarsdale's VP of Marketing / Community Affairs, Hillary is a road warrior. Like our Marketing team, she is usually driving to an event, a Chamber meeting, a Boys & Girl's Club event, or a community fundraiser -- like Relay for Life. With six towns to serve, from Scarsdale to Eastchester and Bronxville, there are a lot of groups, chambers and organizations to support and participate in, along with training our sales staff. Hillary’s background is with the Department of Homeland Security and FEMA as a Public Information Officer (disasters writer / communications), an on-air reporter for news and freelance executive producing for the Discovery Channel. Like Forrest, Hillary has a masters degree that she is not really using, but enjoys blogging and writing for our SERVPRO and construction business in Westchester County, NY.

Kevin Barry

Kevin Barry

Kevin is our Production / Operations Manager and Forrest's "Number 1." He is also a volunteer Fire Department Captain in Westchester and our brother. He trained in HVAC technician work, was an EMT on ambulances and then became a firefighter. He runs our crews along with Forrest and Operations/Admin teams.

Sarah Clark

Sarah Clark

Sarah Clark is our Administrative Assistant of a few years and she is the “go to”person for getting our crews scheduled, out the door and for making sure that clients' claims are properly handled. She has been with us since 2012 and you can trust that claims will be handled with professional care in her hands. With many years of experience in management, she holds the highest standards in customer service. Sarah has completed the SERVPRO Industries Employment Certification Training Program (ECTP): Crew Training, Fire, Water, and Carpet & Upholstery Cleaning as well as IICRC water certifications.

Bob Barton

Bob Barton

Bob joined us in 2016 as a Business Developer or BDR, in lieu of an SMR. He is working hard on commercial contacts and contracts for monthly, quarterly and bi-annual cleaning as well as putting us on speed dial for area CEOs. He works closely with Hillary to schedule meetings and events to cover and attend for networking purposes. He brings more than 30 years of experience in Wall Street and Seattle startup sales to our SERVPRO of Scarsdale family table. Welcome aboard, Barton!

Our Crew with Chris, Chris & Greg Cooper, center

Our Crew with Chris, Chris & Greg Cooper, center

These are our front lines guys, with Chris J. on the left, Greg Cooper in the center and Chris C. on the right. They are our ever ready team and helpers, following Robert and Kevin, or Julieann and even Forrest to fire, water damages and mold mitigations. We had a frozen pipe "event" in early 2016 and they were very busy for days, on little sleep. Go guys!

Sara Sheperd

Sara Sheperd

Sara "Mama" Sheperd is our Accounts Manager and comes in when she can for receivables and payables and just all around bookkeeping. She saves Forrest hours in the office each week, by tracking our gas receipts and expenses as well as our deposits and checks / royalties. We love her for this and many more reasons. She's among the best of us and was among the first women IT directors in the NYC area and the nation. She ran a COBAL and was even called about the "Y2K bug" in 1999, or the Commercial programming languages of the time, such as COBOL and RPG that would set our computerized year to -0-. She's amazing and raised six children in White Plains, NY, working full time!

Atlas the SERVPRO Scarsdale Office Dog

Atlas the SERVPRO Scarsdale Office Dog

This is our 100 lbs. Lab Mix pup, Atlas, who was 3 years old in 2016. He was a rescue and we found him at the local Mount Vernon shelter. Atlas the wonder dog comes to the office most days, to bark at the mail people, chase our office cat, Jenny, and generally guard the shop. He's an institution and all love him...except for the USPS and Fedex guys and gals. Can't win them all! NOTE: The matching SERVPRO green color that he understands is his: "Un-neee-form" each morning before he "leaves for work" with Forrest or Hillary.

Robert Basciano

Robert Basciano

Robert has been with us for more than a year and has certainly earned his Crew Chief promotion in 2016. He is very hardworking and always willing to go the distance, working any hours for our clients with Fire or Water cleanup who have 911 Restoration needs. He's a SERVPRO hero and a father of three, including college bound Kayla!